Better Business Electronics welcomes purchase orders from local or national government agencies and qualified corporations:

• Questions?:  Contact us via e-mail or call (602) 492-6868 for assistance.
• Ordering:  Submit purchase orders, signed by purchaser and acknowledged by Accounts Payable, via e-mail (scanned image) or fax to (866) 661-3007.
  
• Payment Terms Overview: 
  
  • New Client: Due upon delivery of equipment.
    
  • Qualified Client: 2/5 Net10  
    (Payment is due within 10 days of order.  A 2% discount will be honored if paid within 5 days of order.)
  • Established Accounts:  3/10 Net30
    (Payment is due within 30 days of order.  A 3% discount will be honored if paid within 10 days of order.)
• Invoicing:  Please include a fax number or e-mail address to receive Invoices quickly.
  
• International:  At this time, puchase orders are only accepted for United States and Canada.

Additional Terms:

Payment Terms

Established Accounts:
Net 30 days from date of invoice to firms in good credit standing.

Non-Established Accounts:
You may apply for a new account, with or without a new order, by simply contacting us directly via phone, e-mail, fax or mail, with bank and/or credit reference. Allow up to 3 weeks for processing. In the interim, payment against orders may be made by any of the following: credit card, C.O.D., electronic wire transfer, certified check and payment in advance. If credit references are not furnished, the above payment terms remain in effect.

Delinquent Accounts:
Invoices not paid within 30 days are subject to a 1.5% Finance Charge in addition to a one-time $30.00 US Accounting fee. Delinquent accounts will be submitted to a collection agency after our standard "net 30 days" terms have elapsed.

Cancellations: 
Cancellations of orders are accepted only on unshipped stock items and upon appropriate notification and confirmed in writing. Custom manufactured products are not subject to cancellation.

Merchandise Return and/or Exchange:
No items are accepted for return or exchange without advance notification and our issuance of a Return Authorization Number (RAN). No items are considered for return beyond 30 days from the date of invoice. Packing and all transportation expenses are assumed by the customer. Returned merchandise is subject to a 15% restocking charge, plus shipping and expenses.  This fee may be adjusted based on condition of the returned goods (e.g. unused, undamaged and in a resalable condition as determined by our inspection). The following information is required: purchase order or invoice number, date of order, and customer first and last name. Credit Memos expire 6 months from date of Credit Memo issued.

Damaged Goods:
Inspect carton upon receipt for visible signs of damage. If carton is received conspicuously damaged, refuse acceptance and/or alert carrier to the condition.

Export Orders:
Purchase orders should clearly and separately indicate billing and shipping addresses, if different. Particular attention should be given to provide the city, postal code and country clearly in addition to other pertinent information, which will assure receipt of ordered merchandise. Many orders are delayed in transit or Customs due to inadequate or incomplete shipping information. Normal shipping terms are: Ex-Factory.  Depending upon destination, export orders may be subjected to various additional charges for Customs Documentation, Certifications, Insurance, Brokerage, et cetera. Unless otherwise arranged, Customs, documentation fees, taxes, et cetera are assumed by the purchaser.